Thank you for shopping at Gulf Galleria. We strive to provide you with the best shopping experience possible. If you are not entirely satisfied with your purchase, we're here to help.

  1. Returns:

    • You have 7 days to return an item from the date you received it.
    • To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
    • Your item needs to have the receipt or proof of purchase.
  2. Refunds:

    • Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
    • If your return is approved, we will initiate a refund to your original method of payment.
    • You will receive the credit within a certain amount of days, depending on your card issuer's policies.
  3. Shipping:

    • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.
    • If you receive a refund, the cost of return shipping will be deducted from your refund.
  4. Exchanges:

    • If you need to exchange an item for a different size or color, please contact us to arrange an exchange. Exchanges are subject to availability.
  5. Damaged or Defective Items:

    • If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue as quickly as possible.
  6. Exceptions:

    • Certain items may not be eligible for return, such as perishable goods, personalized items, or items marked as final sale. Please check the product description carefully before making your purchase.
  7. Contact Us:

    • If you have any questions about our return policy or need assistance with a return, please contact us.