Refund Policy

At Gulf Galleria, we strive to ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we offer a straightforward refund policy to facilitate your return process. Please read the following guidelines carefully:

1. Eligibility:

   • You may be eligible for a refund if you meet the following criteria:
     • You have returned the item within 7 days of receiving it.
     • The item is unused, in its original condition, and with all tags and packaging intact.
     • You provide a valid proof of purchase, such as a receipt or order confirmation email.

2. Refund Process:

   • To initiate a refund, please contact us at [insert contact information] to inform us of your intention to return the item.
   • Once your return is approved, you will be provided with instructions on how to return the item.
   • After we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
   • If your refund is approved, it will be processed and credited to the original method of payment within [insert number] days.

3. Non-Refundable Items:

   • Certain items are not eligible for refunds, including but not limited to:
     • Perishable goods.
     • Personalized or customized items.
     • Downloadable digital products.
   • Items marked as final sale.

4. Return Shipping:

   • You are responsible for the shipping costs associated with returning the item unless the return is due to our error or a defective product.
   • We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of the item.

5. Damaged or Defective Items:

   • If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, depending on the circumstances.

6. Contact Us:

   • If you have any questions or concerns about our refund policy or need assistance with a return, please don't hesitate to contact us